DOODOO LIVE SDN. BHD. is a leading provider of high-quality health care products dedicated to improving the well-being of our customers. Our mission is to offer innovative solutions that enhance health and quality of life. With a commitment to excellence, we carefully select and distribute health care products that are safe, effective, and beneficial for our users.
At DOODOO LIVE, we believe that health is wealth, and we strive to be your trusted partner in health care by providing premium products and outstanding customer service. Our company is built on a foundation of trust, integrity, and care for our customers, ensuring they receive the highest standards of service and satisfaction.
Visit our website at www.doodoo520.com for more information on our health care products and services.
If you have any questions, feedback, or inquiries, we would love to hear from you! Please feel free to reach out to us using the contact information below:
DOODOO LIVE SDN. BHD.
Website: www.doodoo520.com
Email: 91crystalfam@gmail.com
Mobile: 011-5104 1101
For general inquiries, please email us directly, and we will get back to you as soon as possible. We are here to assist you with all your health care product needs.
At DOODOO LIVE SDN. BHD., your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us.
1. Information We Collect
We collect personal information such as your name, email address, phone number, and payment details when you use our services, register an account, or make a purchase.
2. How We Use Your Information
The information we collect is used to process orders, communicate with you about your purchases, and enhance your experience with our products and services. We may also use your information for marketing purposes, but we will always give you the option to opt out.
3. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We will not sell, rent, or share your personal data with third parties unless required by law or with your consent.
By using our website, you consent to our collection and use of your personal information in accordance with this policy.
At DOODOO LIVE SDN. BHD., we want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer a return and refund policy with the following terms:
1. Eligibility for Return
Returns are accepted within 30 days from the date of purchase.
Products must be in unused and unopened condition with the original packaging intact.
Health products are only returnable if they are defective or damaged upon receipt.
2. Refund Process
To initiate a return, please contact us via email at 91crystalfam@gmail.com. Once we receive your return request, we will guide you through the process. If eligible, you will receive a full refund to the original method of payment.
3. Non-Refundable Items
Opened or used health care products.
Sale or discounted items.
4. Shipping Costs
Shipping costs for returns are the responsibility of the customer, unless the product is defective or incorrect.
DOODOO LIVE SDN. BHD. strives to deliver your health care products as quickly and safely as possible. Please read our shipping policy below:
1. Shipping Methods
We offer standard shipping to locations across Malaysia. Delivery times may vary depending on your location and the shipping carrier.
2. Processing Time
Orders are typically processed within 1-3 business days of payment confirmation.
3. Shipping Rates
Shipping fees are calculated based on the weight and delivery location of your order. Shipping charges will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to track your shipment’s progress.
5. Delivery Time
Delivery usually takes 3-7 business days depending on the destination.
6. International Shipping
Currently, we offer shipping within Malaysia only. We are working to expand our shipping services internationally in the future.
For further shipping inquiries, please contact us at 91crystalfam@gmail.com.